Organizations use a set of “non-core” services (facility services), essential for their daily activity, which I call Workplace Services – services for people in their workplace.
These services represent around 2% of each country's GDP and have been provided in a similar way for over 50 years.
Optimizing the management of Workplace Services is a major challenge for organizations.
Since 2010, Workplace Services Optimization has shown significant results:
- Average Quality increase of 27%.
- Average Cost reduction of 19%.