Challenge – workplace services must be aligned with your organization's business.

Workplace Services are all services considered “non-core” by each organization.

They have been provided in a similar way since the 60s of the last century, by the organization's employees or by service providers, with a low Quality/Cost ratio.

Optimization is to increase quality and reduce costs in these services.

A – Increase Quality

The quality of workplace services has a direct impact on the quality of your organization.

This impact is reflected in the “Quality of Life” of your population (workers, students, patients, elderly people, visitors…) and in the productivity of your business.

Quality must consider 3 main actors – the organization (client), the population (consumer) and the WS worker (collaborator) – the 3Cs.

The 3Cs must define WS quality objectives and periodically evaluate performance in each of the services.

Increasing the Quality of workplace services means increasing the Quality of the organization.

B – Reduce Cost

Workplace services include three types of services that must be optimized, in an integrated way.

1 - Services that generate profits

There is a set of services that can generate sales and profits for the organization - social restaurant, cafeteria, vending, laundry, parking, helpdesk….

The optimization of these services aims to increase their profitability.

Increase Profits amortizes the overall costs of workplace services.

2 - Services that generate costs

There is a set of services that generate only costs - cleaning, maintenance, security, reception, gardening, office support….

Optimizing these services aims to increase productivity and reduce direct costs.

Increase productivity reduces the costs of workplace services.

3 - Annual Purchases

Purchases of basic services generate costs for your organization - water, electricity, gas, communications….

The optimization of these services is based on two components – reducing consumption and optimizing purchasing – and aims to reduce annual costs.

Optimize consumption and purchasing and reduce annual costs.

Organizations must validate their technical know-how for the provision and management of these services and seek a technical partner for optimization.

Workplace services optimization must be consolidated in an Integrated Services Solution.

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